Política de reembolso
1. All orders are non-refundable and non-exchangeable UNLESS it’s the fault of Fairytalesllc
2. Our shipping guarantee is 7-21 business days. It could be slightly longer during COVID 19 and Holidays due to delays with USPS and UPS.
3. Customer service is extremely important to us. If you have an issue with your order, send an email to Fairytalesllc2019@gmail.com for resolution.
4. All orders MUST be placed through the website
5. In store and local pickup may or may not always be available.
6. If you make a false PayPal dispute you will be banned from ordering , If you make a false statement of products not receive I will file police report and ban you from the site my Business is my support for my family and my dream I love my customers but I will not have any theft going on it is not tolerated !
We require a receipt, order number or proof of purchase.
Returns - Due to the nature of our products we do not allow returns unless your order is defective. If your product is defective we will issue a replacement , most be proven that it's defected. You must contact us immediately, return the order, unused. We are not able to resell any products that are returned so they discarded and adds to the already mounting issues with our community land fields.
Cancellations - We do not accept order cancellations once processed. If we approve a cancellation, you will be charged a 40% re-stocking fee. All orders are made to your order.
Credit Card or PayPal dispute will be prosecuted and blocked if products are received or already shipped!
Those who make false claims could face fines or even jailtime, depending on the severity of the case you always be charge for chargebacks and penalties!